Refund & Cancellation Policy

Milestone Educom is committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us.

1. Refund Policy & Eligibility

If you are not completely satisfied with the product you have paid for, you may request a refund within 3 Days of purchase.

2. Refund Process

Once you send an email or contact us regarding your dissatisfaction:

• Our team will get in touch to know the exact issue or problem for your dissatisfaction.
• We will try to resolve your problem & query first.
• If we are not able to solve it, only then we shall issue your refund.
• It takes 5 to 7 Days to process the refund and credit the amount to the customer's bank account.

3. Important Exceptions

Important Note: Refunds are not possible in the case where you make a mistake while filling up your Name & Email for the payment of any course. Please ensure your details are correct before paying.

4. Cancellation Policy

After successfully getting a subscription to our course, you cannot cancel it.

Reason: Our courses and materials are considered our Intellectual Asset. Once you subscribe, you receive access to the full course and PDF materials immediately, which cannot be "returned" like a physical product. Therefore, cancellation is not available once access is granted.

5. Physical Products (Pendrive)

For physical items (if applicable/ordered):

• Damaged/Defective Item: If you receive a damaged or non-working pendrive, please report it within 7 days of delivery for a replacement.